Using OmegaAI to Grow a Patient Base & Network of Clinicians
Ozlem Stidham explains how RamSoft's OmegaAI® solution has helped Premier MRI Clinics support their growing patient base and network of referring clinicians. Specifically, Ozlem outlines how the ease of use and easily expandable platform quickly allowed new referring clinicians to get activated on the platform while accelerating the sharing and retrieval of patient medical images and reports. She also points out how these capabilities can be used as a competitive advantage for imaging centers to attract and retain patients, as well as referring physicians.
I started with the company three months ago as a business development manager, and our company officially opened in June, 2023. It’s an imaging center. My background is in IT as a product specialist at an AI surveillance company, so when I found out they were using RamSoft and OmegaAI, I got excited because of my experience with artificial intelligence.
Our medical director strongly recommended the tool, and since we started using it, our scan volumes have doubled in just two months. Providers are emailing me, saying they’re impressed with how efficiently the system runs. They’ve told us the system is user-friendly—once they log in, the images pop up right away, and they can see the dashboard, making it really easy for them.
The AI automations have made everything faster. Before, our front desk had to manually send emails to providers when images were ready, but now the system automatically sends them as soon as the radiologist finishes reading. This has streamlined the process and strengthened our relationships with providers. They love the portal, and some have even started recommending us to other doctors, which has helped us grow.
At first, some doctors were more old-school and hesitant, but after trying the system, they were very happy with it. AI has made a big difference—it’s doing a lot of the work itself, so we don’t have to worry about forgetting anything.
OmegaAI’s customer service is great—they’ve walked us through everything during online meetings, making the tool easy to use. I can confidently tell our providers that we are fast. We offer same-day or next-day appointments and guarantee results in 24 to 72 hours. This is really important because we mostly handle personal injury and auto accident cases, so speed is crucial for both providers and patients.
As a business development manager, my job is to grow the numbers, and this system has helped me do that. My boss is happy, I’m happy, and I got promoted in three months.
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