*Last Updated: December 18, 2019
RamSoft is committed to protecting your privacy. This privacy statement explains data collection and use practices of this RamSoft Site (the “Site”); it does not apply to other online or offline RamSoft sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.
Collection of Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about RamSoft products and services, entering a contest, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering RamSoft products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the website from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service.
Use of Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, RamSoft may use personal information to provide you with more effective customer service, to improve the Site and any related RamSoft products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with RamSoft, information collected by RamSoft may be combined with information collected by other RamSoft services.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other RamSoft products and services, and/or share information with RamSoft partners so they may send you information about their products and services.
We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content.
When you sign up for a newsletter or agree to receive promotional e-mail, RamSoft may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.
RamSoft occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
RamSoft may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on RamSoft or the Site; (b) protect and defend the rights or property of RamSoft; or (c) act in urgent circumstances to protect the personal safety of RamSoft employees or agents, users of RamSoft products or services, or members of the public.
Personal information collected on the Site may be stored and processed in the United States or any other country in which RamSoft or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country. RamSoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of RamSoft and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to RamSoft in the context of other, separately operated, RamSoft products or services.
RamSoft may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by RamSoft, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
Security of Personal Information
RamSoft is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
All promotional material must remain unchanged when re-posted, including images, copy, links etc. RamSoft must be given credit when content is shared via all platforms.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, a cookie helps the site to recall your specific information. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.
Information we collect
1. Personally-Identifiable Information – On our site, we collect personally-identifiable information, such as name, telephone number, e-mail address, position, amount of studies, organization, and the current position of online visitors who choose to register on our site or participate in our marketing offers and programs. We don’t require you to register to view our site, but we do to book a demo or to download a brochure.
How we use your information
We may use the information we collect to contact you from time to time. For example, we may send you promotional offers, materials, and other communications and information about RamSoft. A RamSoft representative may respond to your comments or questions, and contact you if needed while processing a product or service you requested. We also may use the information you provide to contact you for your opinions on RamSoft products and services. We may also collect information to improve our site, products and services, and to deliver content that is customized to your interests. RamSoft has the right to share information with our affiliates, including RamSoft Distributors. RamSoft never sells user information.
Opt-out and Opt-in
RamSoft provides you with an “opt-in” or “opt-out” option. “Opt-in” mechanism provides you with the option to indicate if you would like to receive further communications. RamSoft will not send you any unless you have “opted-in”. An “opt-out” mechanism will provide you with the opportunity to indicate that you do not want us to send you further communications, and if you were to “opt-out”, we will not send you any. Please note, by opting-out, you may not be able to participate in events via our websites.
Withdrawal of Consent
RamSoft understands the importance of privacy, and while you may opt-in to receive marketing information, we provide you with the option of withdrawing your consent at any time.
How we protect your information
The security of personally-identifiable information is important to us. We maintain administrative, technical, and physical safeguards to protect unauthorized use, disclosure, alteration or destruction of the personally-identifiable information we collect on this Site. In the unlikely event of a breach of your data privacy, RamSoft will notify the affected parties regarding the incident, possible exposure, and actions are taken.
RamSoft does not share your information
RamSoft does not sell or otherwise disclose personally identifiable information about our website visitors. We do not share your personally identifiable information with third-parties that are unaffiliated with RamSoft for their marketing purposes.
Changes to Statement
We may occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
RamSoft welcomes your comments regarding this privacy statement. If you believe that RamSoft has not adhered to this privacy statement, please contact us electronically at [email protected], and we will use commercially reasonable efforts to promptly determine and remedy the problem.