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Flexible Support for Your Convenience

Our Customer Support team is available:

Monday – Friday  |  6AM – 10PM EST

We also provide emergency support 24 hours a day, 7 days a week.

RamSoft Support is provided in accordance with our Service Level Agreement.

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Report A Problem Through Our Portal

Log into the RamSoft Support Portal to report problems and manage documentation.

RamSoft Support is provided in accordance with our Service Level Agreement.

Access Portal
Sign up

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Report A Problem Through Our Live Chat

Click the “+” tab on the right side of this window to chat with our experts.

RamSoft Support is provided in accordance with our Service Level Agreement.

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Report A Problem Through Our Software

If you use our 6.0 version please take a few seconds to watch our video on “How to Submit a Problem Report with RamSoft” to learn how you can report an issue directly through our software.

RamSoft Support is provided in accordance with our Service Level Agreement.

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Report A Problem Through Our Website

If you do not have a Communities account and wish to contact our Support team, please complete the following form.

RamSoft Support is provided in accordance with our Service Level Agreement.

Open a Support Case

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Report A Problem Through the Phone

Call toll-free: (888) 343-9146  Opt. 2

If the 888 number fails to connect, please call (843) 720-9989

RamSoft Support is provided in accordance with our Service Level Agreement.