Over 75% of patients are now receiving appointment reminders and confirmations through openDoctor
February 5th, 2019 – With openDoctor, PowerServer™ RIS/PACS sends reminders and instructions regarding imaging appointments to patients via email, text, and voice. Welch Road Imaging, a RamSoft PowerServer™ RIS/PACS customer based in California, was the first to integrate the system.
Integrating openDoctor with PowerServer RIS/PACS cuts down on no-shows, automates confirmations, eliminates scheduler/front desk inefficiencies, and increases overall patient satisfaction. After the appointment, a customizable survey can be sent, empowering imaging facilities to gather Key Performance Indicators (KPIs) and collect data to help improve their practice.
“Over 75% of patients are now receiving appointment reminders and confirmations through openDoctor. We have also seen a change at the front desk – fewer calls, and follow-ups needed – freeing up the scheduler to tend to other tasks,” states Lauren Raabe, Scheduler at Welch Road.
RamSoft offers the leading Cloud RIS, PACS, VNA, Zero-Footprint Viewer, DICOM Routing and Teleradiology software, enabling you to leverage the latest technology, while eliminating capital costs. Built using cutting-edge, single database technology, our radiology, mammography, and enterprise imaging software enables practices to optimize their workflow, cut costs, and overall, improve patient care.