THE RESULTS
Serving a diverse, high-volume patient population across Puerto Rico, Ultrasonido Diagnostico struggled with a patient portal that was difficult to navigate — particularly for older adults — leading to frequent phone calls and administrative strain. By implementing RamSoft's Blume Patient Portal, seamlessly integrated with their existing PowerServer platform, the clinic gave patients instant, secure access to their reports and images via web or mobile. The result: a 75% drop in patient support calls and 100% of patients gaining instant access to results.
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