Radiologist with secure cloud services

Cloud Services and Security

At RamSoft, we establish and follow several measures to protect your data. As well as data security, we prioritize dataflow automation since we know it keeps operations as smooth as possible. That’s why we offer solutions that make your workflow as efficient as can be. With a wide range of deployment models to choose from, we give you the freedom to decide what works best for your practice.

Learn how RamSoft takes care of the fine details so that you don’t have to.

We’re serious about security

When it comes to data security, don’t just take our word for it. We’re HIPAA-compliant, SOC 2 Type II audited and certified, and maintain a rigorous business continuity program.

Ramsoft SOC for Cloud services

SOC 2 Type II Certified

To demonstrate that key compliance controls and objectives are in place throughout the entire landscape of our cloud platform, RamSoft has undergone a SOC 2 Type II assessment and received a clean report with no exceptions. For additional information regarding this achievement, please speak with your Sales representative.

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HIPAA Compliant

RamSoft provides a full suite of HIPAA-compliant medical imaging management solutions where security, confidentiality, and data protection have been built in from the ground up. Our solutions not only offer the ability to improve overall patient care, but at the same time, satisfy your obligations under HIPAA or other similar legislation. Our full HIPAA Compliance statement can be reviewed here.

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Business Continuity Program

RamSoft is committed to providing the highest level of confidentiality, availability, and integrity for our services and the data they contain. However, we also recognize it is virtually impossible to eliminate all risks in a modern risk landscape. RamSoft’s business continuity program ensures that we have the right resources in place in the event of an emergency.

How RamSoft protects your data

Service Level Agreement (SLA)

RamSoft guarantees a 99.9% uptime for all its cloud hosted offerings.

Disaster Recovery

Depending on your business needs, RamSoft offers a full suite of high availability options. Contact your account manager to learn more.

Ransomware Resilient

Unlike traditional share or network-based storage, RamSoft’s solution uses technology which is resilient against the ever-present ransomware threat. Also, due to our storage design, all instances of data are completely separate from each other with virtually no opportunity for lateral infection.

Secure Communications

All communication with your RamSoft solutions are fully encrypted and protected, whether via TLS or VPN encryption technology.  Your medical data at rest is also encrypted at all times.

Solution Protection

All RamSoft solutions are provisioned in an already hardened and secure state right from the start.  Next generation security tools perform ongoing assessments and stop malicious activity from affecting your host.

Behind the Scenes

RamSoft technicians, with the assistance of AI based tools, are constantly monitoring, validating, and adjusting the security posture as new threats arise.

Backup Plans

Your data is your most valuable asset.  Because of this, we ensure to automatically replicate your data to a geographically dispersed data center as part of our base offering.

How RamSoft protects your data

Service Level Agreement (SLA)

RamSoft guarantees a 99.9% uptime for all its cloud hosted offerings.

Dataflow automation

Feel at ease knowing that your patient data and images are correctly captured, cleansed, and securely transmitted for reading and archiving with RamSoft’s solutions. All your data is safe from on-premises risks like malware, theft, and natural disasters when stored in Microsoft’s Azure cloud storage.

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Cloud-based deployment options

RamSoft’s experienced technicians work with you to create a solution that’s perfect for your practice. With 99.9% availability and multi-region storage built in, you can rest assured knowing your data is safe and secure with our cloud-based deployment options.

Cloud Standard Offering

A fully RamSoft managed solution designed from the ground up with security in mind

All items are managed and supported by RamSoft, so you don’t have to worry about a thing. All data is constantly synchronized between two different geographic regions for ultimate data redundancy.

Cloud High Availability Offering

The ultimate high availability cloud offering designed for mission-critical accessibility and redundancy

With this offering, two separate PowerServer™ deployments are built out in two different geographic regions with live synchronization. No issue in any single region will bring your business to a standstill. All elements are monitored and managed by RamSoft.

Cloud Hybrid Offering

A mix of traditional on-prem and a cloud-hosted PowerServer™ deployment

This offering is a perfect stepping stone for customers who are ready to move from on-prem to the cloud but still want to retain some data internally. Your patient data will be synchronized between the two locations until a time your business is ready to fully move to the cloud.

Cloud-Based Deployment Backups

Uninterrupted access to your critical data and RamSoft services

Backed by Microsoft’s Azure Cloud, all critical data – including DICOM images –are stored in geo-redundant storage (GRS) models ensuring live synchronizations to multiple data centers. Data retention policies capture seven days of recovery points. This allows RamSoft to ensure your data is always protected from planned and unplanned events, including transient hardware failures, network or power outages, and natural disasters. All these come by default with any cloud-based deployment.

See our on-premises deployment plans

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our cloud services and security?

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