Convenient support options

Here's how you can reach out to us based on your client type:
Support hotline: 1-888-343-9146
For PowerServer Clients
For RamSoft PowerServer Clients: You need to register for a free PowerServer Community Portal account to open new support tickets and get support via chat, WhatsApp, & SMS

Community Portal

PowerServer

OPEN SUPPORT TICKET

SMS

Lets chat

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For OmegaAI Clients
If you are an Omega client, you can access support directly through the platform itself. Simply utilize the support features available within the platform for assistance.
LEARN. SHARE. SUPPORT.
PowerServer
Community Portal
Resolve common issues using self-help articles created by RamSoft experts.
Become a pro at your RamSoft solutions & earn ASRT and/or CEU credits through accredited courses.
We thoroughly train your admin users to provide immediate support right at your facility.
We’d love to hear your ideas for software improvements and potentially add them as features.
Step-by-step help articles
ASRT accredited e-learning videos
Training for super admin users
Turn your ideas into feature
Resources and
conformance statements
We follow strict quality assurance protocols when developing our products to exchange, integrate, share, and retrieve patient data from 3rd-party vendors.
Access Power Server Resources
Microsoft

"The RamSoft executive team has incredible vision on how cloud technology can transform medical imaging, and the RamSoft technical team leads applications of hyperscale cloud technology to improve timely patient care. We are incredibly proud to work with such a forward-thinking organization"


Greg Dashwood

Microsoft

Optimum Diagnostic Imaging MRI

"It was an easy decision to choose RamSoft over other vendors we vetted. RamSoft has a flexible and affordable system that works perfect for current and future needs. It is highly scalable and grows as we grow. Our efficiencies and output have soared. Thanks to RamSoft. ODI can continue to provide the very best in patient care for our community. We are truly grateful and will be customers for life!"


Sol Roth

Optimum Diagnostic Imaging MRI

The Surgical Institute of Reading

"Our previous diagnostic imaging solution had many shortcomings, which, at times, affected our capability to provide the best care for our patients. We followed the recommendation of our teleradiology partner and were pleased to find that RamSoft's solutions are not only robust but also customizable to our specific needs without breaking the bank."


Jim Bennett

The Surgical Institute of Reading

DFW MRI LLC

"They routinely apply system updates and introduce new features, are keen to evolve with the regularly evolving healthcare market and are ultimately always looking for ways to enhance and improve their products"


Chloe Summerlin

DFW MRI LLC

Downey Breast Center

"The people working at RamSoft are highly professional, courteous, knowledgeable, and happy to answer questions and provide training. Their implementation and IT teams are amazing."


Dr. Zareen Faiz

Downey Breast Center

Medlink Imaging, U.S.

"We are very impressed with RamSoft's customizations and have migrated all our customers to our new platform supported by RamSoft. Thanks to them our goals have finally been met."


Rich Owen

Medlink Imaging, U.S.

Specialty Teleradiology Inc.

"Providing our clients with the most accurate, unequivocal,informative reports they demand is our highest priority. We found the rools we required to manage our workflow and to improve our clients' access in RamSoft's solutions."


Lisa Drazil

Specialty Teleradiology Inc.

Microsoft

"The RamSoft executive team has incredible vision on how cloud technology can transform medical imaging, and the RamSoft technical team leads applications of hyperscale cloud technology to improve timely patient care. We are incredibly proud to work with such a forward-thinking organization"


Greg Dashwoord

Microsoft